09:30-11:00
PLENARY SESSION 1
THE CHANGING FACE OF ORGANISATIONAL MANAGEMENT IN PUBLIC & PRIVATE SERVICES
09:15
09:25
09:40
KEYS TO SUCCESS THROUGH CONTINUOUS IMPROVEMENT: Reflections on COVID-19
10:00
10:15
10:30
10:45
11:00-11:15
Comfort Break
11:15-13:00
PLENARY SESSION 2
KEYS TO SUCCESS THROUGH CONTINUOUS IMPROVEMENT
Reflections on COVID 19
11:15
11:30
11:45
12:00
12:15
ICiPS Awards Presentation

- Outstanding Team Award
- Lightbulb Award
- Collaboration Award
- ICiPS 2020 CEO Award for Excellence
Outstanding Team Award SHORTLIST
- Sellafield
- Network Rail
- Shared Services Connected Ltd (SSCL)
Light Bulb Award SHORTLIST
- Shropshire County Council
- Orbis Partnership
Collaboration Award SHORTLIST
- Serco
- Paraffin, The Hive and Portsmouth City Council
- Home Office
12:45
Lunch Break
PARALLEL SESSIONS
Each or our seminar topics has presented unique challenges during COVID-19 – often away from the limelight.
Panellists and case studies will be added to this programme from COVID-19 experience.
13:15
PARALLEL SESSIONS 1
Seminar 1 & Seminar 2
Seminar 1
IT Services Change Management
Shropshire Council
Seminar 2
Leadership & Consultation Research
University of Warwick
14:05
Comfort Break
14:15
PARALLEL SESSIONS 3
Seminar 3 & Seminar 4
Seminar 3
Working with Challenging Service Users
Paraffin, The Hive & Portsmouth City Council
Seminar 4
Infrastructure & Major Projects
Network Rail
15:05
Comfort Break
15:15
PARALLEL SESSIONS 5
Seminar 5 & Seminar 6
Seminar 5
Criminal Justice
Serco, HMP Ashfield
Seminar 6
Stakeholder Engagement
Highways England
16:05
16:15
Conference Closes
Get In Touch
For any enquiries please contact Paul Rushworth on 020 7324 4330 or email paul.rushworth@neilstewartassociates.co.uk